Update: In October 2019, we changed the app’s name from Open Police Complaints to OpenPolice.org.

If you’re not yet familiar with The Intercept, you should be. Glenn Greenwald, one of its founding website editors, broke the story of Edward Snowden. Their reporters are respected (and feared) for their bold work documenting corporate and governmental abuses of power.

So when Intercept Reporter Alice Speri contacted us about our new Open Police Complaints (OPC) project, we were eager to help! The long-form article details how our work bypasses the blue wall of silence blocking police misconduct data from public view. Most notably, Speri makes a powerful case for why we must allow OPC users to publish officers’ names with their complaints. Simply put, transparency and accountability require it.

Here’s the final section of the article where she covers Open Police Complaints.

A National Clearinghouse for Police Complaints

So far, efforts to use open data to track officer misconduct and hold police departments accountable are few and limited. But with 18,000 law enforcement agencies across the country, each ruled by different sets of local regulations, there is no uniformity in how police misconduct is tracked, if at all, and in a majority of places, the public has no access to records of complaints filed against police.


That might be about to change, as a civil rights group is preparing to launch a nationwide website that will allow users to file official reports of officer misconduct and abuse, while also making those reports immediately public. For years, Flex Your Rights, the group behind the Open Police Complaints initiative, ran “constitutional literacy” workshops, educating the public on their rights during police encounters. But they soon realized that wasn’t enough.


“The events of the last few years have shined an important light on the fact that people are going to have bad police encounters regardless of whether they ‘flex’ their rights perfectly or not,” Steve Silverman, the group’s founder and director, told The Intercept.


Instead, the new website, which is set to go live early next year, will aim to bring some uniformity and accountability to the police complaint process, by compiling research on different departments’ requirements and allowing users to either file complaints directly online — for those departments that choose to participate in the initiative — or upload the complaints they file on their own and share those reports publicly.


The idea is to simplify the complaint process for citizens and minimize the need for people to file grievances in person at a police station, “where they’re bound to have another bad encounter,” Silverman said. The site will populate a report by asking users dozens of questions and will offer varying degrees of transparency, allowing users to publicly disclose anything from bare, anonymous details of the incident to full narrative accounts including names of officers and victims. It will also give police departments an opportunity to respond and update each report with the findings of their investigations.


“We’re trying to use open data in order to encourage better responsiveness but also to track how well and how poorly departments are responding to complaints, as one of the big reasons why police complaints processes suck is because they’re very unresponsive,” Silverman said. “Of course there are going to be some police departments and individual officers who chafe at the idea that their name might be attached to a public complaint. But if that’s the case, they should go ahead and properly and swiftly investigate the complaint and they’ll have an opportunity to post their findings.”


The group said it would protect the site from misuse and false reports — and potential libel suits — by requiring that all police complaints be officially filed before they can be shared publicly, and by flagging “frequent flier” users and filling the site with disclaimer notices reminding readers that the reports are allegations. It will also offer tools to connect citizens filing complaints with attorneys in their areas, as well as to other relevant resources.


“We hope that by providing this kind of information in a public way, we’ll urge departments to take action,” Silverman said.


But even if departments refuse to engage with the site — and Silverman and Morgan Lesko, the project’s main developer, expect it will take a few years to compile a significant volume of complaints and get departments to take notice — the reports will be accessible and easily searchable by anyone.


“In the worst case scenario — that we don’t get appropriate feedback from police departments — we still have these collected online,” said Lesko. “And it’s all published in one place; it’s not just lost on Facebook somewhere, scattered around in rant form. It’s a public record.”